Frequently Asked Questions
Everything you need to know about our premium wood crafts and supplies.
What type of wood is used in your products?
Most of our products are crafted from high-quality, sustainably sourced Baltic Birch plywood or solid Birch wood, known for its durability and smooth finish.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your wood products pre-sanded and ready for paint?
Yes, our wood crafts are professionally sanded to a smooth finish, making them ready for painting, staining, or wood burning right out of the box.
Do you offer bulk or wholesale discounts?
Absolutely! We offer tiered volume discounts for educators, professional crafters, and businesses. Please visit our wholesale page for more information on bulk pricing.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you receive a damaged or defective item, please contact our support team for a replacement.
Can I use these wood products for outdoor projects?
While our wood is high-quality, it is untreated. For outdoor use, we recommend applying a weatherproof sealant or exterior-grade varnish to protect the wood from moisture.